Cyber Service Delivery Manager

Compas Pty Ltd; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Compas Pty Ltd is seeking a Service Delivery Manager (Cyber Security) to lead cyber security service delivery across complex ICT environments, overseeing services, projects and strategic initiatives in Canberra. The role emphasizes governance, stakeholder engagement and continuous improvement while requiring a Baseline clearance.

The position involves coordinating cross-disciplinary teams and reporting to senior stakeholders to ensure delivery excellence in a dynamic security landscape.

Qualifications

• Experience leading ICT, cyber security, service delivery, project or program delivery.
• Strong leadership and people management skills.
• Proven stakeholder engagement and communication skills.
• Experience managing governance, risks and business improvement initiatives.

Responsibilities

• Lead and coordinate cyber security services, projects, programs and operational initiatives.
• Oversee service delivery performance, governance, reporting and quality assurance.
• Manage delivery risks, issues, dependencies and priorities across complex environments.
• Lead multidisciplinary teams and engage executives, technical specialists and external stakeholders.

Skills

Cyber security leadership

Stakeholder engagement

Governance

Risk management

People management

Job description

Service Delivery Manager | Cyber Security

Lead cyber security service delivery across complex ICT environments, overseeing services, projects and strategic initiatives while driving governance, stakeholder engagement and continuous improvement.

Location: Canberra, ACT

Security Clearance Requirement: Baseline

Essential Tasks

• Lead and coordinate cyber security services, projects, programs and operational initiatives.
• Oversee service delivery performance, governance, reporting and quality assurance.
• Manage delivery risks, issues, dependencies and priorities across complex environments.
• Lead multidisciplinary teams and engage executives, technical specialists and external stakeholders.

Key Criteria

• Demonstrated experience leading ICT, cyber security, service delivery, project or program delivery functions.
• Strong leadership and people management skills, including performance and capability development.
• Proven stakeholder engagement and communication skills with the ability to influence outcomes.
• Experience managing governance, competing priorities, risks and business improvement initiatives.

Due to the nature of this environment, candidates must hold a current Baseline clearance.