Cyber Service Delivery Manager

Compas; Canberra; On-site; AUD 140,000 - 180,000; Full time

Job summary

Compas Pty Ltd is seeking a Service Delivery Manager to lead cyber security services across complex ICT environments in Canberra. You will oversee services, projects and strategic initiatives, driving governance, reporting and continuous improvement. Location: Canberra, ACT. A Baseline security clearance is required.

The role emphasizes leadership, stakeholder engagement, managing governance, and coordinating delivery across cross-functional teams to ensure service quality and risk management.

Qualifications

• Experience leading ICT, cyber security, service delivery functions.
• Strong leadership and people management skills.
• Proven stakeholder engagement and communication skills.

Responsibilities

• Lead and coordinate cyber security services, projects, programs and operational initiatives.
• Oversee service delivery performance, governance, reporting and quality assurance.
• Manage delivery risks, issues, dependencies and priorities across complex environments.
• Lead multidisciplinary teams and engage executives, technical specialists and external stakeholders.

Job description

Service Delivery Manager | Cyber Security

Lead cyber security service delivery across complex ICT environments, overseeing services, projects and strategic initiatives while driving governance, stakeholder engagement and continuous improvement.

Location

Canberra, ACT

Security Clearance Requirement

Baseline

Essential Tasks

• Lead and coordinate cyber security services, projects, programs and operational initiatives.
• Oversee service delivery performance, governance, reporting and quality assurance.
• Manage delivery risks, issues, dependencies and priorities across complex environments.
• Lead multidisciplinary teams and engage executives, technical specialists and external stakeholders.

Key Criteria

• Demonstrated experience leading ICT, cyber security, service delivery, project or program delivery functions.
• Strong leadership and people management skills, including performance and capability development.
• Proven stakeholder engagement and communication skills with the ability to influence outcomes.
• Experience managing governance, competing priorities, risks and business improvement initiatives.

About Compas

Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE

Due to the nature of this environment, candidates must hold a current Baseline clearance.