Customer Vehicle Specialist - Growth & Incentives

Hertz Global Holdings, Inc.; Melbourne; Sur place; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

A competitive hourly rate & incentives

Opportunities for career growth and 3–

Full training and a company uniform

A supportive team environment

Résumé du poste

Hertz Melbourne is seeking a Customer Vehicle Representative to deliver outstanding customer service and drive sales. You will greet customers, process rentals and returns, and promote Hertz options while maintaining vehicle presentation and readiness.

The role requires excellent communication, previous customer service or sales experience (rental industry preferred), and a valid AUS driver's licence. Weekend and public holiday shifts may apply in a fast-paced store environment.

Qualifications

• Excellent communication skills and a positive attitude.
• Previous experience in customer service or sales; experience in rental industry preferred.
• Flexibility of working hours (7-day shift work including weekends & public holidays may apply).
• A full and current AUS driver’s licence with the ability to drive automatic vehicles.

Responsabilités

• Greet and engage customers to create a positive experience.
• Process rental and return transactions accurately and efficiently.
• Sell Hertz rental options to customers.
• Resolve customer issues to ensure satisfaction.
• Ensure vehicle features are operational when returned by customers.
• Detail vehicles to Hertz standard.
• Ferry vehicles as needed.

Connaissances

Customer service

Sales

Communication

Teamwork

Outils

POS system

Description du poste

Hertz Melbourne is seeking a Customer Vehicle Representative to deliver outstanding customer service and drive sales. You will greet customers, process rentals and returns, and promote Hertz options while maintaining vehicle presentation and readiness.

The role requires excellent communication, previous customer service or sales experience (rental industry preferred), and a valid AUS driver's licence. Weekend and public holiday shifts may apply in a fast-paced store environment.