Customer Support & Warehouse Coordinator

Sime Motors Australia; Perth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Employee benefits account with discounts

Access to Employee Assistance Program

Annual Health and Wellbeing reimbursement program

Permanent full-time (Mon-Fri)

Job summary

A leading transport engineering firm in Perth is seeking an organized individual for a full-time position supporting customer service and warehouse coordination. Responsibilities include managing phone calls, coordinating warehouse operations, and ensuring inventory accuracy. Candidates should have forklift and driver's licenses, previous experience, and strong communication skills. This role offers a competitive salary and access to numerous employee benefits.

Qualifications

• Previous warehouse/storeperson experience is necessary.
• Ability to follow procedures and safety guidelines.
• Comfortable working in both office and warehouse environments.
• Ability to lift heavy items and perform physical tasks.
• Must pass a medical and drug & alcohol screen.
• Strong communication and customer service skills.
• Attention to detail and reliability.
• Mechanical aptitude and hands‑on approach.
• Basic computer skills for inventory.
• Pass a medical and drug & alcohol screen.

Responsibilities

• Manage incoming phone calls and assist customers.
• Coordinate daily warehouse operations.
• Oversee stock movements and maintain inventory accuracy.
• Ensure all assembled items meet safety requirements.
• Maintain a clean and organized warehouse.
• Ensure all assembled items meet quality and safety requirements.
• Assist with general warehouse tasks to support operational needs.
• Ensure the warehouse is maintained in a clean and tidy manner with TES guidelines.

Skills

Forklift and driver's licences

Customer service skills

Attention to detail

Mechanical aptitude

Basic computer skills

Tools

Inventory software

Job description

Company

Transport Engineering Solutions Pty Ltd

Transport Engineering Solutions (TES), a division of Sime Motors Group, is one of Australia's leading suppliers of OEM truck and trailer solutions. TES is unique in the market delivering a complete range of products from world class brands in the core transport categories: Hydraulics, Braking, Transport Equipment and Materials Handling.

We are seeking an organised and proactive individual to support our WA operations based in Malaga through a combination of customer service and warehouse coordination.

Key Responsibilities

Customer Service & Sales Support

• Manage incoming phone calls and provide prompt, professional assistance to customers and internal teams.
• Support counter sales as required, ensuring a positive customer experience.

Warehouse Coordination

• Coordinate day‑to‑day warehouse operations to maintain an efficient workflow.
• Manage stock movements, including receiving, dispatching, and inventory accuracy.
• Assemble braking kits and associated products to required standards.
• Ensure all assembled items meet quality and safety requirements.
• Assist with general warehouse tasks to support operational needs.
• Ensuring warehouse is maintained in a clean and tidy manner with the TES guidelines.

About You

• Forklift and driver's licences essential
• Previous warehouse/storeperson experience.
• Ability to follow procedures and safety guidelines.
• Comfortable working in both office and warehouse environments.
• Ability to lift heavy items and perform physical tasks associated with loading and unloading.
• Strong communication and customer service skills.
• Attention to detail and a high level of reliability.
• Mechanical aptitude and enjoys hands‑on work.
• Basic computer skills for inventory.
• Ability to pass a medical and drug & alcohol screen.

What’s On Offer

• A competitive salary package
• Access to employee benefits account including discounts on groceries, electronics and more
• Access to Employee Assistance Program
• Access to an annual Health and Wellbeing reimbursement program
• Permanent full-time position - Monday to Friday