Customer Support Officer

Wannon Region Water Corporation; Portland; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Health & wellbeing program

Learning & development opportunities

Diversity & inclusion

Job summary

Wannon Region Water Corporation in Victoria is seeking a full-time permanent Administration and Office, Call Centre and Customer Service professional to support our customers with a focus on clear communication and issue resolution.

You will join a close-knit team, using your computer literacy and fast-learning ability to navigate our systems and help customers efficiently. We offer a range of benefits and a supportive workplace culture that values inclusion and development.

Qualifications

• Sound experience in a customer support role.
• Clear and concise oral and written communication skills.
• The ability to assist and resolve customer issues under pressure.
• The ability to work effectively in a close-knit team to accomplish objectives and targets.
• Highlevel of computer literacy, with the ability to quickly learn and adapt to new systems.

Skills

Customer support experience

Clear communication

Problem resolution under pressure

Team collaboration

Computer literacy

Tools

MS Office

CRM software

Job description

Full time, Permanent

13d ago , from Wannon Region Water Corporation

Administration and Office,Call Centre and Customer Service

What you’ll bring

• Sound experience in a customer support role.
• Clear and concise oral and written communication skills.
• The ability to assist and resolve customer issues under pressure.
• The ability to work effectively in a close-knit team to accomplish objectives and targets.
• Highlevel of computer literacy, with the ability to quickly learn and adapt to new systems.

For further details, see the position description available here.

We look forward to hearing from you. if you have any questions, feel free to call Ulrike Hulin (Team Leader - Customer Support) on 5565 6734.

What we can offer

Putting people first comes naturally to us, and that includes the people we employ. You’ll have every opportunity to make the most of your talents, broaden your experiences and be rewarded for the great work you do.

You’ll be offered a range of great benefits including:

• Workplace flexibility with access to working arrangements such aspurchased leave, monthly rostered days off and more.
• An inclusive workplace culture, which embraces diversity and the benefits it brings to the workplace and life.
• A leadership commitment to Zero Harm where the safety and wellbeing of our people and others is paramount.
• A Health & Wellbeing program, to support your physical, mental and financial wellbeing, including our Employee Assistance Program for our people and their immediate families.
• Extensive learning and development opportunities and access to professional development through associations such as CPA, IWC, WSAA, VicWater, and more.

We're an equal opportunity employer. Our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people who are passionate about delivering their best.

We welcome applications from everyone including people with a disability, job seekers of all ages, carers, people from culturally diverse backgrounds, members of the LGBTI+ community, and Aboriginal and Torres Strait Islander people.

We are

Ready to find out about our employee benefits? Visit Our Careers page and discover more about us.

Reasonable Adjustments

We're here to support you through life's ups and downs. Whether you need adjustments during the recruitment process or at work, like flexible hours or accommodation for disabilities, we're here to help. We understand it can be daunting to share your needs, so feel free to reach out with any questions at ***************@wannonwater.com.au. Your information will be kept completely confidential.