Customer Service Specialist

Linking Careers; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Full time

Job summary

Linking Careers is seeking a customer service professional for a long-term role on the Sunshine Coast. You’ll attend to customer enquiries with empathy, guiding conversations to resolution and ensuring customers feel heard and cared for.

Ideal candidates enjoy problem solving, teamwork, and building lasting relationships with clients. A warm, friendly environment and opportunities to develop knowledge are highlighted in this position.

Responsibilities

• Respond to customer enquiries with empathy and understanding
• Resolve queries to completion without sales focus
• Contribute to a friendly, supportive team environment

Job description

This is your chance to establish a long term career!

A warm, friendly environment

Join this friendly, supportive team who are primarily focused on providing exceptional service! No sales; this role will see you attending to customer enquiries, impressing them with your empathy/understanding nature and seeing the query out to resolution. If you enjoy coming up with solutions and contributing to a team- this role is for you!

Imagine waking up knowing that you are spending your days helping others, putting a smile on a customer's face when you assist them in their time of need, assisting customers to ensure they are safe and happy! Hearing the joy in their voice at the end of the call will be super rewarding!

If you have customer service experience, love problem solving and are seeking a long term option, where you can advance and develop your knowledge- this is for you! .