Customer Service Spare Parts Interpreter

Express Employment Professional; Newcastle; On-site; AUD 34,000 - 44,000; Part time

Job summary

Express Employment Professional in Newcastle, NSW, is seeking an experienced Customer Service Spare Parts Interpreter for casual/temporary roles across automotive, heavy vehicles, earthmoving, agricultural machinery and industrial equipment. You will identify and interpret spare parts, assist customers by phone, email and in person, and help with quotations, stock control and supplier liaison.

The role requires strong product knowledge, excellent communication and a forklift licence, with full

Qualifications

• Previous experience as a Spare Parts Interpreter or in a similar role.
• Strong parts identification and catalogue interpretation skills.
• Knowledge of automotive, heavy vehicle, machinery or industrial parts.
• Excellent communication and customer service skills.
• Forklift Licence (LF) is essential.
• Good computer skills and experience with parts or inventory management systems.
• Strong attention to detail and organisational abilities.
• A proactive attitude and the ability to work independently and as part of a team.
• Full working rights in Australia.

Responsibilities

• Identifying and interpreting spare parts using electronic catalogues and parts systems.
• Assisting customers with parts enquiries over the phone, via email and face to face.
• Preparing quotations and processing parts orders.
• Sourcing parts and liaising with suppliers.
• Managing stock levels, inventory and backorders.
• Receiving, checking and dispatching incoming and outgoing parts.
• Building strong relationships with customers, suppliers and internal teams.
• Providing exceptional customer service and technical parts support.

Skills

Parts identification

Catalogue interpretation

Customer service

Forklift Licence

Computer skills

Attention to detail

Teamwork

Independent work

Australian work rights

Tools

Parts catalogues

Inventory management systems

Job description

Customer Service Spare Parts Interpreter

Newcastle NSW

Casual/Temporary

Are you an experienced Spare Parts Interpreter looking for your next career move?

We are currently recruiting for Spare Parts Interpreter opportunities across a range of industries, including automotive, heavy vehicles, earthmoving, agricultural machinery and industrial equipment.

We are looking for enthusiastic, customer-focused individuals who have strong product knowledge, excellent communication skills and a passion for delivering outstanding service.

What you'll be doing

Depending on the position, your responsibilities will include:

• Identifying and interpreting spare parts using electronic catalogues and parts systems
• Assisting customers with parts enquiries over the phone, via email and face to face
• Preparing quotations and processing parts orders
• Sourcing parts and liaising with suppliers
• Managing stock levels, inventory and backorders
• Receiving, checking and dispatching incoming and outgoing parts
• Building strong relationships with customers, suppliers and internal teams
• Providing exceptional customer service and technical parts support.

About You

To be successful, you will ideally have:

• Previous experience as a Spare Parts Interpreter or in a similar role
• Strong parts identification and catalogue interpretation skills
• Knowledge of automotive, heavy vehicle, machinery or industrial parts
• Excellent communication and customer service skills
• Forklift Licence (LF) is essential
• Good computer skills and experience with parts or inventory management systems
• Strong attention to detail and organisational abilities
• A proactive attitude and the ability to work independently and as part of a team
• Full working rights in Australia

Why work with Express?

• Real opportunities. Access a range of genuine opportunities across Newcastle and surrounding areas
• Support you can count on. We provide clear communication and ongoing support throughout the recruitment process
• The right fit matters. We'll work with you to identify opportunities that match your experience and availability

Equal Employment Opportunities - all applicants are encouraged to apply