Customer Service & Sales Consultant

Jobtailor; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Jobtailor in Sydney is seeking a customer-focused retail associate to assist customers with product selection and service activation. You will troubleshoot basic issues, guide buyers to suitable gadgets and services, and use proven consultative selling to meet or exceed KPIs.

Join a team that values clear communication, resilience, and a positive attitude, and help create a welcoming shopping environment while contributing to store goals and customer satisfaction.

Qualifications

• Great communication skills
• Solution-oriented approach
• Motivation to achieve and exceed sales targets and KPIs
• Eagerness to learn and develop skills
• Resilience and positivity
• Previous customer-facing experience is a plus but not required

Responsibilities

• Assist customers with product selection and service activation
• Troubleshoot basic customer issues
• Help customers find products and services suited to their needs
• Provide informed guidance on the latest gadgets and services
• Use consultative selling skills to meet and exceed sales targets and KPIs
• Collaborate with the team to create a welcoming environment
• Contribute to store goals and customer satisfaction

Skills

Consultative selling

Customer-facing experience

Sales targets

Communication

Solution-oriented

Job description

Assist customers with product selection and service activation
Troubleshoot basic customer issues
Help customers find products and services suited to their needs
Provide informed guidance on the latest gadgets and services
Use consultative selling skills to meet and exceed sales targets and KPIs
Collaborate with the team to create a welcoming environment
Contribute to store goals and customer satisfaction

Requirements

• Great communication skills
• Solution-oriented approach
• Motivation to achieve and exceed sales targets and KPIs
• Eagerness to learn and develop skills
• Resilience and positivity
• Previous customer-facing experience is a plus but not required

Core Competencies

Demonstrates strong communication and consultative selling skills to assist customers in product selection and service activation while achieving sales targets and KPIs. Exhibits a solution-oriented approach and a commitment to customer satisfaction in a collaborative team environment.

Highest-signal resume keywords

• Consultative Selling Skills
• Customer-Facing Experience
• Sales Targets Achievement
• Communication Skills
• Solution-Oriented Approach

Soft Skills

• Great Communication Skills
• Solution-Oriented Approach
• Motivation to Achieve Sales Targets
• Eagerness to Learn
• Resilience

Industry Keywords

• Customer Satisfaction
• Product Selection
• Service Activation
• Sales KPIs
• Team Collaboration