Customer Service Representative (Casual) - bp Emerald, QLD

BP; Emerald; On-site; AUD 50,000 - 66,000; Part time

Benefits offered by this job

10% in-store discount

Free on-site parking

Fuel discounts

Health and wellbeing benefits

Job summary

bp Emerald in Queensland is seeking a Casual Customer Service Representative to greet customers, assist with product selection and answer questions, helping to create a bright and welcoming store atmosphere.

You’ll work in a busy retail setting with shifts across a 24-hour operation, earning an above-industry hourly rate. bp offers staff discounts, parking, health benefits and ongoing training to support your growth.

Qualifications

• Excellent interpersonal skills for building customer relationships.
• Ability to thrive in a busy, energetic environment.
• Flexibility to work varied hours, including nights and weekends.

Responsibilities

• Assist customers in-store and handle inquiries to ensure a smooth experience.
• Promote bp products and services during customer interactions.
• Maintain a friendly, efficient service standard and support store operations.

Skills

Customer service

Interpersonal skills

Communication

Job description

Customer Service Representative (Casual) - bp Emerald, QLD

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• <20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.