Customer Service Representative (Casual) - bp Earlville, QLD

BP; Cairns Regional; On-site; AUD 30,000 - 66,000; Part time

Benefits offered by this job

10% discount on in-store items

Free on-site parking

Health and wellbeing benefits

Fuel discounts

Above industry hourly rate

Job summary

bp Earlville, QLD is hiring a Customer Service Representative (Casual) to assist customers with inquiries and purchases, deliver a positive shopping experience, and promote in-store offers such as bp products and discounts.

Working in a bp-owned store in a 24-hour operation, you’ll join a team focused on service, safety, and customer delight, with training and development supported by bp Australia.

Qualifications

• Exceptional interpersonal skills and a friendly, helpful demeanour.
• Ability to stay energetic and positive in a fast-paced store.
• Strong prioritisation to balance multiple customers and tasks.
• Confidently promote in-store offers and promotions.
• Safety-first approach in all store activities.
• Flexible with a 24-hour operation and variable shifts.

Responsibilities

• Assist customers with inquiries and purchases to ensure a positive experience.
• Promote in-store offers and bp products to customers.
• Support smooth store operations and maintain customer service standards.

Skills

Interpersonal skills

Energetic

Prioritisation

Promotional confidence

Safety-first mindset

Flexible scheduling

Job description

Customer Service Representative (Casual) - bp Earlville, QLD

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• <20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.