Customer Service Representative (Casual) - bp Glenrowan North, VIC

BP; Glenrowan; On-site; AUD 50,000 - 66,000; Full time

Benefits offered by this job

Hourly rate in-store

Discount on in-store items

Health benefits

Free on-site parking

Fuel discounts

Employee perks

Job summary

bp Australia is hiring a Customer Service Representative for our bp-owned store in Victoria. You’ll welcome customers, answer questions, and help them find groceries and essentials while keeping the store welcoming and safe.

Join a 24-hour operation with varied shifts, including overnights and weekends. Benefit from competitive hourly rates, employee discounts, health benefits, and free on-site parking as part of our supportive team.

Qualifications

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Responsibilities

• Welcome customers and assist with finding groceries and essentials
• Answer questions and learn from customer interactions to improve service
• Promote in-store offers and promotions, driving sales and engagement
• Assist with store safety and cleanliness to ensure a positive shopping experience
• Support a fast-paced, friendly team in a 24-hour operation

Job description

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

Generous, above industry hourly rate

Job stability with an essential service

10% discount on in-store items

Supportive health and wellbeing benefits

Free on-site parking

Fuel Discounts

Adult rates $36 - $48 per hour + other perks

<20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

Extraordinary interpersonal skills, building lasting connections with customers

Energy and motivation to keep pace within an active and busy environment

Ability to prioritise without sacrificing the customer experience

Vibrant personality with confidence to convert in-store promotions

Safety first approach with a level-head in emergency situations

Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including overnights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.