Customer Service Representative (Casual / Evenings / Overnights) - bp MacKay(Nebo Rd), QLD

BP; Mackay Regional; Presencial; AUD 50.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

In-store discount

Health and wellbeing benefits

Free on-site parking

Fuel discounts

Flexible hours

Descripción de la vacante

bp Retail in Australia seeks a Customer Service Representative to energize the in-store experience and assist customers with a smile. You will learn from each interaction to help bp evolve its products and services, contributing to a brighter shopping journey for millions of customers.

Join a 24-hour operation with a focus on exceptional service, safety, and promotions, while enjoying employee benefits and a disability-friendly environment.

Formación

• Exceptional interpersonal skills and ability to connect with customers.
• Strong customer service mindset and problem-solving abilities.
• Excellent communication, active listening, and clear articulation.

Responsabilidades

• Create a welcoming store experience and engage customers with energy.
• Learn from each interaction to improve products and services.
• Promote in-store promotions and promotions to enhance sales.

Conocimientos

Interpersonal skills

Customer service

Communication

Flexibility

Descripción del empleo

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• <20 years old, $22 - $36 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.