Customer Service Representative

Stellar Recruitment AU and NZ; Brisbane; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Superannuation

Annual bonus

Temp to permanent

Career development

Job summary

Stellar Recruitment AU and NZ in Brisbane is seeking a Customer Service Representative for a busy Archerfield-based team. You will be the first point of contact for customers, handling enquiries, processing orders, coordinating deliveries and collaborating with internal teams to ensure an outstanding customer experience.

The role includes managing phone and email enquiries, order processing, logistics coordination and close work with production, warehouse, procurement and sales teams.

Qualifications

• Experience in customer service, administration, internal sales or account support.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage customer enquiries via phone and email
• Prepare quotes and process customer orders
• Coordinate deliveries and logistics requirements
• Liaise with production, warehouse, transport and sales teams
• Resolve customer issues and provide tailored solutions
• Maintain accurate customer records and system updates
• Build and maintain strong customer relationships

Skills

Customer service

Order processing

Logistics coordination

Communication skills

Team collaboration

Job description

Stellar Recruitment AU and NZ – Brisbane QLD

$65,990 - $70,000 a year

Casual/Temporary

Looking to join a well-established Australian manufacturer with genuine career opportunities?

We're seeking a motivated Customer Service Representative to join a busy Archerfield-based team. This is a fast-paced role where you'll be the first point of contact for customers, managing enquiries, processing orders, coordinating deliveries and working closely with internal teams to ensure an outstanding customer experience. Based on the role description, the position involves customer enquiries by phone and email, order processing, logistics coordination, and collaboration with production, warehouse, procurement and sales teams.

What's on Offer?

• Base salary from $65,990, with flexibility up to $70,000 depending on experience
• 14% Superannuation
• 10% Annual Bonus Opportunity
• Monday to Friday, 9:00am - 5:00pm
• Temp to Permanent role
• Supportive team environment
• Long-term career development with a recognised Australian manufacturer

Key Responsibilities

• Manage customer enquiries via phone and email
• Prepare quotes and process customer orders
• Coordinate deliveries and logistics requirements
• Liaise with production, warehouse, transport and sales teams
• Resolve customer issues and provide tailored solutions
• Maintain accurate customer records and system updates
• Build and maintain strong customer relationships

About You

• Previous experience in customer service, administration, internal sales or account support
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational skills
• Ability to manage multiple priorities in a fast-paced environment
• Confident using computer systems and learning new software
• Experience within manufacturing, building products, construction, logistics or industrial industries will be highly regarded