Customer Service Officer

Secure Parking; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Times24 Australia Pty Ltd is seeking Customer Service Officers for Sydney locations. The role emphasizes delivering exceptional service to customers, maintaining car park presentation, and solving issues as they arise. Multiple locations and night shift rosters are involved.

Visa holders are encouraged to apply. A valid Australian full driving license is required. Times24 Australia Pty Ltd values a safe, friendly, and inclusive workplace and promotes based on behaviours that reflect their

Qualifications

• Friendly, personable and a team player focused on delivering exceptional service.

Responsibilities

• Take pride in car park presentation.
• Ability to solve problems.
• Work across multiple locations.
• Role includes night shift roster.

Skills

Customer service

Problem solving

Team player

Night shift readiness

Job description

Times24 Australia Pty Ltd – Sydney CBD NSW

Energetic: You can tackle any situation with enthusiasm and determination.

Enthusiastic: You're highly motived and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.

Empathetic: You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients and staff members.

Your can do attitude and friendly, outgoing nature is what we're looking for

• Take pride in car park presentation
• Ability to solve problems
• Multiple locations
• Please note that this role will primarily be rostered for night shift work.
  
• Visa holders encouraged to apply
  
• Must hold a valid Australian full driving license (unrestricted)

TIMES24 AUSTRALIA PTY LTD is the largest commercial car park operator in Australia and operates over 500 car parks across Australia & New Zealand. Our Customer Service Officers are the key to our success by making parking a welcome part of our customer's journey.

We offer a safe, friendly and inclusive workplace and we reward, recognise and promote our people based on behaviours that demonstrate our values and deliver exceptional customer service.

At TIMES24 AUSTRALIA, we are committed to building an inclusive workplace where Aboriginal and Torres Strait Islander peoples are welcomed, respected, and supported. Through our Diversity and Inclusion initiatives , we focus on creating fair opportunities and an accessible recruitment process. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply.