Customer Service Office

Lindsay Australia Limited; City of Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Free onsite parking

Recognition and rewards for service

Employee referral program

Salary packaging options

Partner discounts (Qantas etc.)

Job summary

Lindsay Australia Limited in Melbourne is seeking a hands-on Customer Service Office to support the Derrimut depot. You will manage customer orders, coordinate with operations, and keep freight bookings on track in a busy transport and logistics environment.

The role focuses on practical service delivery rather than call-centre work, with opportunities for career development in a family-oriented company that values safety, teamwork, and inclusivity. Apply online today and grow with Lindsay's.

Qualifications

• Previous experience in customer service as part of a fast-paced team in transport, warehouse or logistics.
• Polished communication, exceptional service mindset and relationship-building skills.
• Strong MS Office and systems confidence; able to prioritise high volumes of work.

Responsibilities

• The facilitation and management of customer orders and jobs received.
• Liaising with operational staff to ensure all customer requirements are met.
• Managing freight bookings and time slot requests.
• Ad hoc administrative duties as required.

Skills

Customer service

Transport & logistics

MS Office

Relationship building

Time management

Tools

MS Office

Job description

## Customer Service OfficeApply: Melbourne, Victoria: Full time: Posted Today: End Date: October 7, 2026 (26 days left to apply): JR-26-326**Who We Are:**Lindsay Australia is a leading provider of integrated transport, logistics, and rural supply chain solutions, supporting the food processing, fresh produce, and horticultural industries. Through our specialised Transport and Rural divisions, we deliver end-to-end services including road and rail transport, warehousing, and value-added capabilities across an extensive Australia-wide network.**Why You’ll Love This Role:**Thrive on pace, problem-solving, and the realities of transport and logistics? Join Lindsay Australia and turn your industry experience into a rewarding customer service career. Your transport and logistics knowledge is what matters most — we can train you in customer service.Reporting to the Customer Service Manager and working closely with our customer service and operations teams at the Derrimut Melbourne Depot, you’ll keep customers informed, supported, and confident that their freight is in safe hands.We’re customer service but not call centre, you are the key link between our customer and depots.**What You’ll Do:*** The facilitation and management of customer orders and jobs received* Liaising with operational staff to ensure all customer requirements are met* Managing freight bookings and time slot requests* Ad hoc administrative duties as required**What You Bring:*** Previous experience in customer service as part of a busy fast paced team ideally in transport, warehouse & logistics* Polished communication, exceptional service mindset and natural relationship building skills* Strong MS Office and systems confidence* Ability to prioritise high volumes of work and work in a fast-paced environment* Positive attitude with the willingness to learn* Superior planning and organisational skills with excellent time management skills* A genuine care factor for the needs of the internal and external customer**What We Offer:*** Career development opportunities in a growing organisation.* A family-oriented company culture that values safety, support, and inclusivity.* Free onsite parking* Recognition and rewards for key service milestones.* Employee referral and retention bonus programs.* Salary packaging options, including novated leases.* Discounts with partners such as Qantas, Ringers Western, Bridgestone Tyres, and more.Join a company that values integrity, innovation, and teamwork. Ready to take the next step? Apply now and***Grow with Lindsay's.******APPLY ONLINE TODAY.*****Eq****ual Opportunity Employer:**The Lindsay Group is committed to a diverse and inclusive workplace and encourages applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, veterans, and individuals from all cultural backgrounds. All applicants will be considered fairly regardless of race, gender, age, disability, or veteran status.