Customer Service - Harvey Norman

Harvey Norman; Brisbane; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Performance recognition and rewards

Flexible work environment

Job summary

Harvey Norman at Everton Park is seeking a passionate Warehouse Storeperson with a strong customer-service mindset. The role involves dispatching and receiving orders, coordinating with customers, and assisting with truck loading to ensure smooth daily operations.

You will work within a dynamic team, maintain safety standards, and adapt to retail hours while contributing to a reliable distribution process. A forklift license is preferred.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to prioritise workload and meet deadlines.
• Strong commitment to safety policies and procedures.

Responsibilities

• Oversee dispatching and receiving of orders in a timely, accurate manner.
• Liaise with customers to provide exceptional service.
• Assist with loading of trucks and distribution of goods in the warehouse.

Skills

Customer service

Teamwork

Communication

Time management

Attention to detail

WH&S compliance

Forklift licence (preferred)

Job description

• Full Time Position
• Guaranteed base earnings
• Opportunity to work with an Australian retail icon
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Everton Park Warehouse Team is seeking a passionate, customer service focused Storeperson to join them in delivering Great Service, Always! to their customers.

As a Warehouse Storeperson, you have a good understanding of the dispatching and receiving of orders, and liaising with customers providing exceptional customer service.

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• To be highly organised and possess great time management skills
• Must be motivated and have a great eye for detail
• Experience checking delivery sheets
• Effective, timely and accurate distribution of goods in and out of our warehouse, including loading of trucks
• A strong commitment to WH&S policies and procedures
• Enthusiasm and willingness to learn with a "can do" attitude
• Ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades
• Current Forklift, Drivers and Pickers Licence (preferred)

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment