Customer Service Delivery Driver

GForce Recruitment; Ballarat; On-site; AUD 60,000 - 75,000; Full time

Job summary

GForce Recruitment is assisting a locally owned business in Ballarat to recruit a Customer Service Delivery Driver. This full-time role focuses on on-road delivery, safe handling of water products and building strong customer relationships.

You will plan routes across Ballarat and surrounding areas, load and deliver products, maintain delivery records, and communicate feedback to the team. MR licence and forklift licence are essential; genuine career development opportunities are provided.

Qualifications

• MR Driver's Licence is essential.
• Forklift Licence is essential.
• Physically fit with the ability to lift heavy items.
• Strong communication and customer service skills.
• Good knowledge of Ballarat and surrounding areas.
• Professional, reliable and organised approach to work.
• Genuine interest in developing a career within the business.

Responsibilities

• Planning and completing delivery runs across Ballarat and surrounding areas.
• Safely loading, transporting and delivering water products.
• Building positive relationships with customers and providing excellent service.
• Managing orders, inventory and delivery documentation accurately.
• Communicating customer feedback and relevant information to the team.
• Maintaining equipment and following company, safety and road requirements.

Skills

MR Licence

Forklift Licence

Physical fitness

Communication skills

Local knowledge

Reliable & organised

Career development

Job description

Join a locally owned and operated business experiencing exciting growth in the spring water industry. Established in 2007, the business now services almost 500 customers each week across Ballarat, Melbourne's Western Suburbs, Warrnambool and surrounding areas.

We are seeking a Customer Service Delivery Driver who enjoys being on the road, building strong customer relationships and delivering a high-quality service.

• Permanent, full-time position with no weekends
• Regular 8am-4pm hours
• Planned delivery runs with no overtime
• Genuine opportunity for career development
• Christmas to New Year shutdown each year

The Opportunity

Join a locally owned and operated business experiencing exciting growth in the spring water industry. Established in 2007, the business now services almost 500 customers each week across Ballarat, Melbourne's Western Suburbs, Warrnambool and surrounding areas.

We are seeking a Customer Service Delivery Driver who enjoys being on the road, building strong customer relationships and delivering a high-quality service.

• Permanent, full-time position with no weekends
• Regular 8am-4pm hours
• Planned delivery runs with no overtime
• Genuine opportunity for career development
• Christmas to New Year shutdown each year

The Role

Reporting to the Business Manager, you will be a key point of contact for customers, ensuring deliveries are completed safely, efficiently and professionally.

Your responsibilities will include:

• Planning and completing delivery runs across Ballarat and surrounding areas
• Safely loading, transporting and delivering water products
• Building positive relationships with customers and providing excellent service
• Managing orders, inventory and delivery documentation accurately
• Communicating customer feedback and relevant information to the team
• Maintaining equipment and following company, safety and road requirements

Skills & Experience

• MR Driver's Licence or above - essential
• Forklift Licence - essential
• Physically fit with the ability to safely perform repetitive manual handling and lift heavy items
• Strong communication and customer service skills
• Good knowledge of Ballarat and surrounding areas
• Professional, reliable and organised approach to work
• Genuine interest in developing a career within the business

Why Join?

This is a great opportunity to join a supportive local business where you can work independently, build strong customer relationships and develop your career in a growing organisation.

The business values diversity and is committed to creating an inclusive workplace. Applications from people of all backgrounds and experiences are encouraged.

Please Note: Applicants must have full, unrestricted Australian working rights and be able to maintain an MR Driver's Licence or above. The successful applicant may be required to undergo medical, fitness and drug screening.