Customer Service - Banz Australia Eagle Farm

Bunzl; Brisbane; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Profit sharing

Health insurance

Travel discounts

Study assistance

Wellbeing programs

Descrizione del lavoro

Bunzl is hiring a Customer Service Representative for our Eagle Farm team in Brisbane. This full-time role requires strong communication, empathy, and a proactive attitude to assist a diverse customer base.

Successful candidates will engage with operations and sales teams, handle calls, and maintain high attention to detail while delivering excellent service. Training and career progression opportunities are available within Bunzl.

Competenze

• Customer service experience is beneficial but not required.
• Right attitude and willingness to help customers is essential.
• Ability to communicate clearly, both verbally and in writing.

Mansioni

• Focus on doing what is right for the customer.
• Handle phone calls and respond to inquiries.
• Learn quickly and adapt to processes.
• Demonstrate good time management and attention to detail.
• Collaborate with operations and sales teams when needed.

Conoscenze

Customer service

Communication

Time management

Numerical skills

Microsoft Office (Outlook & Excel)

Strumenti

Outlook

Excel

Descrizione del lavoro

• Full time position in Eagle Farm (Mon - Fri) in a brand-new office
• Dynamic position working collaborating with operations and sales teams
• Excellent opportunity to join a company that thrives on its industry and encourages career progression

WHY BUNZL?

As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 24,500 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.

YOUR ROLE

We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and "muck in" and possess the ability to provide our customers with the level of service expected within our industry.

Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience - BUT it is all about the right attitude!

Key responsibilities and desirable skills include:

• Focus on doing what is right for the customer.
• Willingness to pick up the phone and make calls.
• Desire to Learn.
• Good Time Management
• Numerical & Analytical Skills
• Familiarity with Microsoft Office - Including Outlook & Excel
• Attention to detail

BENEFITS

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.

We are a Circle Back Platinum Employer - we commit to respond to every applicant.