Customer Service Advisor - Flexible, Short-Term Part-Time

Concentrix Services Pty Ltd; Gold Coast City; Hybrid; AUD 51,226,000 - 57,141,000; Part time

Benefits offered by this job

Flexible hours

Potential permanent role

Diverse workplace

Job summary

Concentrix Services Pty Ltd is seeking a Customer Service Advisor to handle customer inquiries via inbound/outbound calls or online channels. You will provide service, troubleshoot routine problems, and guide Australians through information on products and services.

The role is part-time with flexible hours, located at Brisbane Robina/Brisbane CBD, offering quick start dates in July and potential permanent opportunities after the project ends.

Qualifications

• No call centre experience necessary but customer service skills are a must!
• Must be an Australian Citizen and at least 18 years of age
• Confident and capable in using computers and systems
• Passionate about customer service and an excellent communicator

Responsibilities

• Respond to inbound calls and provide guidance and information to customers.

Skills

Customer service

Communication

Tools

CRM software

Job description

Concentrix Services Pty Ltd is seeking a Customer Service Advisor to handle customer inquiries via inbound/outbound calls or online channels. You will provide service, troubleshoot routine problems, and guide Australians through information on products and services.

The role is part-time with flexible hours, located at Brisbane Robina/Brisbane CBD, offering quick start dates in July and potential permanent opportunities after the project ends.