Customer Service & Admin Specialist — Casula (Onsite)

Concept Recruitment Specialists; Sydney; On-site; AUD 39,000 - 50,000; Full time

Job summary

Concept Recruitment Specialists in Casula, NSW, is seeking a Customer Service Representative to support the customer service team in a mixed administrative, customer service and warehouse support role. Onsite position with hours 9am–6pm, Monday to Friday, for a 6‑month term with possible extension.

The role involves administrative support to the warehouse and transport teams, handling customer returns by phone/email, data entry, and maintaining records and spreadsheets. Immediate start preferred.

Qualifications

• Strong communication skills.
• Good attention to detail and record keeping.
• Past logistics administration experience is valued.
• SAP experience is desirable.
• Able to start immediately.

Responsibilities

• Provide administrative support to warehouse and transport teams.
• Assist customers with product returns via phone and email.
• High-volume data entry into systems.
• Ensure records and paperwork are up to date.
• Populate and maintain spreadsheets.
• Assist with branch administration tasks as required.

Skills

Strong communication

Attention to detail

Record keeping

Logistics experience

Tools

SAP

Job description

Concept Recruitment Specialists in Casula, NSW, is seeking a Customer Service Representative to support the customer service team in a mixed administrative, customer service and warehouse support role. Onsite position with hours 9am–6pm, Monday to Friday, for a 6‑month term with possible extension.

The role involves administrative support to the warehouse and transport teams, handling customer returns by phone/email, data entry, and maintaining records and spreadsheets. Immediate start preferred.