Customer Service & Admin Coordinator (Casual)

New York Cakes; Sydney; Sur place; AUD 34 000 - 44 000; Temps partiel

Résumé du poste

New York Cakes is seeking an enthusiastic and reliable Customer Service & Admin Assistant to join our small, friendly Head Office team. This casual, ongoing role offers 2–3 days per week with hours roughly 9:30am to 4:30pm or 5:30pm, in Miranda with street parking.

You will support administration, customer service, orders and deliveries across brands in a hands‑on, team‑oriented environment. You’ll work alongside 1–2 admins, build strong customer relationships over the phone and email, enter

Qualifications

• Previous admin or customer service experience preferred.
• Excellent verbal and written communication.
• Strong attention to detail.
• Able to learn new systems quickly.

Responsabilités

• Provide excellent customer service over phone for orders and enquiries.
• Accurately process daily orders received via phone and email.
• Enter and maintain data in internal software.
• Monitor deliveries and assist with dispatch preparations.
• Support daily operations for sales, management and factory teams.

Connaissances

Customer service

Administration

Data entry

Attention to detail

Time management

Organisational skills

Communication skills

Team player

Description du poste

New York Cakes is seeking an enthusiastic and reliable Customer Service & Admin Assistant to join our small, friendly Head Office team. This casual, ongoing role offers 2–3 days per week with hours roughly 9:30am to 4:30pm or 5:30pm, in Miranda with street parking.

You will support administration, customer service, orders and deliveries across brands in a hands‑on, team‑oriented environment. You’ll work alongside 1–2 admins, build strong customer relationships over the phone and email, enter