Customer Service/Admin

Conquest Personnel; Melbourne; Presencial; AUD 50.000 - 65.000; Tempo integral

Resumo da vaga

Conquest Personnel is seeking a diligent customer service professional in Melbourne, Australia. The role involves handling inbound and outbound calls, confirming and entering job details, and coordinating with Project Managers and stakeholders.

The position starts as an on-hired employee with hours from 8:30am–5:00pm, Monday to Friday, with overtime as required. There is potential to move into a permanent role after probation and pre-employment checks.

Qualificações

• Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
• Strong computer skills and able to use internal systems
• Great attention to detail
• Organised and excellent time management skills
• Ability to multitask
• Motivated and proactive

Responsabilidades

• Inbound and outbound calls
• Confirm and enter job details
• Liaise with Project Managers and other stakeholders

Conhecimentos

Customer service experience

Computer skills

Attention to detail

Time management

Multitasking

Motivated and proactive

Descrição da vaga

About the company:
As a leader in the industry, this company prides themselves on providing high quality restoration services to residential and commercial customers. They have an excellent team environment with comprehensive training and opportunities for growth.

About the role:
The successful candidates will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. There is a potential to move into a permanent role after the successful completion of a probationary period and pre-employment checks.

Duties:

• Inbound and outbound calls
• Confirm and enter job details
• Liaise with Project Managers and other stakeholders

Skills and experience

• Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
• Strong computer skills and able to use internal systems
• Great attention to detail
• Organised and excellent time management skills
• Ability to multitask
• Motivated and proactive