CUSTOMER SERVICE

Bunzl; Brisbane; Sur place; AUD 52 000 - 66 000; Plein temps

Avantages offerts par ce poste

Profit share

Health insurance products

Travel discounts

Study assistance

Wellbeing programs

Discounted Bunzl products

Résumé du poste

Bunzl in Eagle Farm, Brisbane, is seeking a Customer Service Representative to join our brand-new office. This full-time role requires clear communication, empathy, and a willingness to roll up your sleeves to deliver top-notch service.

You will work across operations and sales, handling customer inquiries with a proactive, can-do attitude. Prior customer service experience is valued, but the right character and commitment matter most.

Qualifications

• Customer service experience beneficial, attitude matters.
• Able to communicate well verbally and in writing.

Responsabilités

• Focus on doing what is right for the customer.
• Willingness to pick up the phone and make calls.
• Desire to learn.
• Good time management.
• Numerical & analytical skills.
• Familiarity with Microsoft Office – Including Outlook & Excel.

Connaissances

Customer service

Phone communication

Time management

Numerical & analytical skills

Empathy

Written communication

Outils

Microsoft Office

Outlook

Excel

Description du poste

• Full time position in Eagle Farm (Mon – Fri) in a brand-new office
• Dynamic position working collaborating with operations and sales teams
• Excellent opportunity to join a company that thrives on its industry and encourages career progression

WHY BUNZL?

As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 24,500 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.

YOUR ROLE

We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and "muck in" and possess the ability to provide our customers with the level of service expected within our industry.

Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude!

Key responsibilities and desirable skills include:

• Focus on doing what is right for the customer.
• Willingness to pick up the phone and make calls.
• Desire to Learn.
• Good Time Management
• Numerical & Analytical Skills
• Familiarity with Microsoft Office – Including Outlook & Excel

BENEFITS

• profit share scheme for eligible employees
• exclusive motor vehicle and health insurance products
• travel and accommodation discounts
• study assistance
• many wellbeing and community programs
• access to discounted Bunzl products

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

We are a Circle Back Platinum Employer – we commit to respond to every applicant.