Customer Sales & Service - Repco Shellharbour - Casual

GPC Asia Pacific; Shellharbour City Council; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Safe & inclusive environment

Team member pricing across GPC AP

Award rates of pay & fortnightly pay

Rewards & recognition programs

No late-night trading

Employee social group

Job summary

Repco Shellharbour is seeking a casual Retail Assistant to deliver exceptional customer service across in-store, phone, and online channels. You will help maintain showroom standards, assist with stock movements, and support a collaborative team environment.

These duties require a safety focus and the ability to lift and move stock. Experience is welcome but not required, as industry knowledge is not mandatory.

Qualifications

• Customer service experience in retail or similar environment.
• Willingness to learn and adapt to product ranges.
• Ability to lift, bend and climb as part of the role.

Responsibilities

• Ensure a great shopping experience in person, over the phone, and online.
• Provide genuine service and create moments that matter with customers.
• Contribute to positive sales performance through strong customer service.
• Maintain showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store.
• Be a cooperative Repco team member and contribute to a positive team culture.

Skills

Customer service

Merchandising

Team player

Showroom presentation

Stock handling

Safety awareness

Job description

Customer Sales & Service - Repco Shellharbour - Casual

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.