Customer Relationship Manager

Motion Apac; Swan Hill; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

iPhone

Laptop

Job summary

Motion Industrial Solutions in Swan Hill is seeking a high-performing Customer Relationship Manager to grow customer relationships and drive new business across north-western Victoria.

This is a technical sales role with a strong focus on delivering value to customers in heavy manufacturing, petrochemical, agriculture and power generation markets. You will travel regularly to customer sites across western Victoria.

Qualifications

• Proven experience in account management, business development or technical sales.
• Strong numerical aptitude and technical interest.
• Confident engaging with technical and operational stakeholders.
• Customer-focused, with strong communication and commercial acumen.
• Current driver's license and willingness to travel.

Responsibilities

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists.
• Develop and deliver account plans that support customer retention and growth.
• Increase share of wallet through cross-selling and up-selling.
• Identify and secure new business opportunities across western Victoria.
• Deliver technical solutions to address customers’ operational requirements.
• Achieve territory sales and budget targets.
• Work closely with your Manager Customer Relationships, Branch Managers and internal teams.
• Learn from an experienced colleague with 45 years of company and industry experience.

Skills

Account management

Business development

Technical sales

Customer engagement

Driver's license

Job description

Are you a relationship-driven, technically minded sales professional who enjoys growing customer accounts and delivering practical solutions?

• Market-aligned remuneration + Incentives + annual salary reviews
• Tool of trade provided: company vehicle, iPhone and laptop
• Grow your career alongside experienced professionals in an established industrial engineering company.

Motion Industrial Solutions is expanding its Swan Hill team and is seeking a high-performing Customer Relationship Manager (CRM) to grow customer relationships and new business across north-western Victoria.

This is a technical sales role with a strong focus on delivering value to customers across heavy manufacturing, petrochemical, agriculture and power generation markets. Ideally, you will be based in Swan Hill.

About the Role

As the face of Motion for your customers, you will:

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
• Develop and deliver account plans that support customer retention and growth
• Increase share of wallet through cross-selling and up-selling across Motion’s product and service offering
• Identify and secure new business opportunities across western Victoria
• Deliver technical solutions to address customers’ operational requirements
• Achieve territory sales and budget targets
• Work closely with your Manager Customer Relationships, Branch Managers and internal teams
• Learn from an experienced colleague with 45 years of company and industry experience

This role involves regular customer visits and travel. You must be willing to travel, including potential overnight stays of one to two days—or more—per month.

What we are looking for

• Proven experience in account management, business development or technical sales
• Strong mathematical aptitude and technical interest or capability
• Confidence engaging with technical and operational customer stakeholders
• A customer-focused approach, strong communication skills and commercial acumen
• A current driver’s license and willingness to travel

Highly Advantageous

• Experience with bearings and/or power transmission products
• Ability to read and interpret technical engineering drawings
• Experience selling into heavy manufacturing, petrochemical, agriculture or power generation industries

What We Offer

We offer more than just a job — we offer a long-term career.

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
• Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
• Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
• Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
• Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.

About Motion

We provide high quality hardware including, bearings, power transmission, Fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 100 plus Branches around Australia.

With 1300 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.