Customer-First Works Coordinator – Sustainable Solutions

Remondis; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

REMONDIS Sydney, NSW, AU is seeking a Works Coordinator/Customer Service Officer to be the voice of the customer, raise work orders, and coordinate with drivers and subcontractors in a fast-paced environment.

You will collaborate across teams to resolve issues, manage customer expectations, and contribute to sustainable waste and recycling solutions through a customer-first approach, with strong scheduling, proactive communication, and problem-solving to meet service levels.

Responsibilities

• Raise work orders and coordinate with drivers.
• Manage inquiries from business clients and provide timely updates.
• Collaborate with subcontractors and internal teams to resolve issues.

Job description

REMONDIS Sydney, NSW, AU is seeking a Works Coordinator/Customer Service Officer to be the voice of the customer, raise work orders, and coordinate with drivers and subcontractors in a fast-paced environment.

You will collaborate across teams to resolve issues, manage customer expectations, and contribute to sustainable waste and recycling solutions through a customer-first approach, with strong scheduling, proactive communication, and problem-solving to meet service levels.