Customer-First Retail Assistant (Part-Time)

The Natural Grocery Company; Gold Coast City; On-site; AUD 30,000 - 44,000; Part time

Benefits offered by this job

Competitive hourly rates

Career opportunities

Positive work environment

Learning and development

Staff discounts + wellness days

Job summary

Flannerys Benowa is seeking a passionate, customer-focused Retail Assistant for a permanent part-time position commencing Sept/Oct 2026. Role 1 is 3 days/week (Mon/Wed/Fri 7am–3pm); Role 2 is 4 days/week (Mon 12pm–4pm, Tue/Thu 8am–4pm, Fri 8am–4pm).

Role 2 emphasises receiving and stock work; lifting may be required. Enjoy wellbeing days, staff discounts and a supportive team culture.

Qualifications

• Exceptional customer service experience is a must.
• Cash handling experience and POS familiarity required.
• Ability to work as part of a team and independently.
• Flexibility in working arrangements and schedule.
• Ability to manage stock and merchandise; some lifting may be required.
• Positive, teachable attitude and initiative.

Responsibilities

• Deliver friendly, customer-centric service across store departments.
• Handle cash transactions and operate POS systems accurately.
• Assist with stock control, displays and merchandising.
• Support team with inbound/outbound tasks and floor coverage.

Skills

Customer service

Cash handling

POS systems

Team work

Inventory management

Physical strength

Flexible schedule

Can-do attitude

Job description

Flannerys Benowa is seeking a passionate, customer-focused Retail Assistant for a permanent part-time position commencing Sept/Oct 2026. Role 1 is 3 days/week (Mon/Wed/Fri 7am–3pm); Role 2 is 4 days/week (Mon 12pm–4pm, Tue/Thu 8am–4pm, Fri 8am–4pm).

Role 2 emphasises receiving and stock work; lifting may be required. Enjoy wellbeing days, staff discounts and a supportive team culture.