Customer Field Technician: Paid Training, Vehicle & Tools

nbn® Australia; Rockhampton Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

nbn Australia is seeking a Customer Field Technician based in Rockhampton to join our field workforce. You’ll work independently on installations, repairs and customer support across fibre or copper networks, with full training provided.

Hours are 7am–7pm, with flexibility; you’ll receive all necessary tools, a vehicle and safety emphasis; no prior telecommunications experience required, just hands-on aptitude and a valid driver’s licence.

Qualifications

• Enjoy hands-on work, solving problems and speaking with customers.
• Strong commitment to safety and clear communication skills.
• Current, clean Driver’s Licence is essential.
• No prior telecommunications experience required; training will be provided.

Responsibilities

• Work independently on installations, repairs and maintenance across different nbn technologies.
• Install copper or fibre cabling, set up customer equipment, identify and fix faults.
• Ensure customers feel supported and informed throughout the process.

Skills

Hands-on work

Problem solving

Customer communication

Job description

nbn Australia is seeking a Customer Field Technician based in Rockhampton to join our field workforce. You’ll work independently on installations, repairs and customer support across fibre or copper networks, with full training provided.

Hours are 7am–7pm, with flexibility; you’ll receive all necessary tools, a vehicle and safety emphasis; no prior telecommunications experience required, just hands-on aptitude and a valid driver’s licence.