Customer Field Technician – Ipswich (Hands-On Training)

NBN Co ltd.; Ipswich City; On-site; AUD 65,000 - 80,000; Full time

Job summary

NBN Co ltd. is seeking a Customer Field Technician in Ipswich to install, repair, and maintain copper or fibre cabling and customer equipment. You will work independently on customer sites, troubleshoot faults, and support households or small businesses while upholding safety standards.

Full training and all required tools are provided, with a flexible 7am–7pm work window. A strong focus on customer service and clear communication is essential to help customers feel supported throughout the

Qualifications

• Candidates should enjoy practical, hands-on work and be safety‑conscious.
• Strong communication with customers and team members is essential.

Responsibilities

• Install, repair, and maintain cabling and customer equipment across residential and small business sites.
• Identify faults and guide customers through the process with clear updates.
• Work independently within a flexible 7am–7pm schedule and follow safety procedures.

Skills

Hands-on

Customer service

Safety awareness

Problem solving

Clear communication

Job description

NBN Co ltd. is seeking a Customer Field Technician in Ipswich to install, repair, and maintain copper or fibre cabling and customer equipment. You will work independently on customer sites, troubleshoot faults, and support households or small businesses while upholding safety standards.

Full training and all required tools are provided, with a flexible 7am–7pm work window. A strong focus on customer service and clear communication is essential to help customers feel supported throughout the