Customer Experience & Shared Services Specialist - Procurement

Transport for NSW; Dubbo; On-site; AUD 80,000 - 88,000; Full time

Job summary

Transport for NSW in Dubbo is seeking a customer-focused procurement professional to join our shared services team and support internal and external customers in a fast-paced contact centre environment. You will handle enquiries across multiple channels, resolve issues at first contact, and process transactions accurately and efficiently.

Applications close 11:59 PM Wednesday 16th September 2026. Flexible work options may be available.

Qualifications

• Experience in customer service or contact centre environments.

Responsibilities

• Respond to enquiries across multiple channels in a fast-paced contact centre.
• Resolve issues at first contact and process transactions accurately and efficiently.

Job description

Transport for NSW in Dubbo is seeking a customer-focused procurement professional to join our shared services team and support internal and external customers in a fast-paced contact centre environment. You will handle enquiries across multiple channels, resolve issues at first contact, and process transactions accurately and efficiently.

Applications close 11:59 PM Wednesday 16th September 2026. Flexible work options may be available.