Customer Experience Pro - Flexible Hours & Fast-Paced Store

OTR; Townsville City; On-site; AUD 30,000 - 39,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative in Townsville to deliver outstanding guest experiences, keep the store clean and stocked, and assist customers with a friendly, proactive approach.

You will work in a fast-paced environment, multitask confidently, and promote daily specials while supporting a team and sometimes working alone. Prior customer service experience is preferred, with a focus on positive interactions.

Qualifications

• Outstanding customer service is essential.
• Able to work alone and as part of a team.
• Willingness to learn and promote products and deals.
• Availability to work flexible hours, including late nights, early mornings, and weekends.
• You may be required to stand for long periods and perform some lifting.

Responsibilities

• Provide excellent customer experiences and ensure the store is clean, stocked, and welcoming for guests.
• Multi-task and manage time effectively in a fast-paced environment.

Skills

Customer service

Teamwork

Flexibility

Physical stamina

Job description

OTR Group is seeking a Customer Service Representative in Townsville to deliver outstanding guest experiences, keep the store clean and stocked, and assist customers with a friendly, proactive approach.

You will work in a fast-paced environment, multitask confidently, and promote daily specials while supporting a team and sometimes working alone. Prior customer service experience is preferred, with a focus on positive interactions.