Customer Experience Leader Centre Manager

IWG; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

IWG is seeking a centre leader for our Sydney network. You will be responsible for all aspects of the centre’s performance, with autonomy to run it as your own business.

You’ll oversee daily on-site operations, welcome and tour prospective customers, and upsell to existing clients while ensuring excellent, world-class service. You’ll lead a small team, drive targets, and deliver a high standard of customer care that turns visitors into brand ambassadors for you, your team and IWG.

Job description

IWG is seeking a centre leader for our Sydney network. You will be responsible for all aspects of the centre’s performance, with autonomy to run it as your own business.

You’ll oversee daily on-site operations, welcome and tour prospective customers, and upsell to existing clients while ensuring excellent, world-class service. You’ll lead a small team, drive targets, and deliver a high standard of customer care that turns visitors into brand ambassadors for you, your team and IWG.