Customer Experience & Admin Coordinator (Hybrid)

Custom Neon; Geelong; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Custom Neon is seeking a Customer Experience & Administration team member for a 12-month fixed-term, full-time, hybrid position in Geelong, VIC. The role combines customer service and admin tasks across multiple systems and acts as a first point of contact for customers, supporting the wider team.

You will work 3 days in the North Geelong office and 2 days from home, with travel to the office required. You will manage inquiries via phone and email, maintain records and assist with order/shipping.

Job description

Custom Neon is seeking a Customer Experience & Administration team member for a 12‐month fixed-term, full-time, hybrid position. The role combines customer service and admin tasks across multiple systems, acting as a first point of contact for customers and supporting the wider team.

You will work 3 days in the North Geelong office and 2 days from home, with travel to the office required. You will manage inquiries via phone and email, maintain records, and assist with order/shipping

Customer Experience & Admin Coordinator (Hybrid) Geelong, VIC, AU