Customer Development Manager Repco (Rowville)

AUS GPC Asia Pacific Australia Pty Ltd; Victoria; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Late model vehicle

Mobile phone

Laptop

Team pricing

Sales training

Career development

Volunteer leave

Parental leave top-up

Safe environment

Recognition programs

Shout out platform

Job summary

Repco is seeking a Customer Development Manager in Australia to drive sales and build strong relationships with a portfolio of about 150 customers. You’ll work with store managers, leverage a modern CRM, and participate in promotional campaigns to meet budgets while promoting a safety-first culture.

Ideal candidates bring sales or customer-management experience, a valid Australian driver’s licence, and a genuine passion for automotive products. Training and development are provided.

Qualifications

• Sales and/or customer management experience (automotive industry preferred).
• Ability to liaise and build relationships with customers and company stakeholders.
• Experience using CRM systems.
• A valid Australian driver's licence.
• A passion for all things automotive.
• Open to applicants without industry experience.

Responsibilities

• Solve customer problems through consultation, relationship building, and understanding customer needs.
• Responsible for sales and gross margin performance of your territory.
• Manage relationships of around 150 customers.
• Attend and participate in sales meetings, trade shows and training sessions.
• Achieve sales budgets.
• Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe & make it home.
• Safe driving behaviours.
• Note, this role will require lifting, bending, climbing & safe driving / machine operation.

Skills

Sales experience

Customer management

Relationship building

CRM systems

Australian driver’s license

Automotive passion

KPI driven mindset

Tools

CRM systems

Job description

Employee benefits include:

• Tools of Trade including late model vehicle, mobile phone & laptop
• Attractive team member pricing across all GPC AP businesses
• Sales & Product training
• Ongoing training & career development
• Diverse product ranges
• Paid volunteer leave
• Parental leave top-up allowance
• A safe & inclusive team environment
• Employee reward & recognition programs, including a 'shout out' platform & private Facebook group

About the role:

Customer Development Managers (CDMs) report to a Channel Manager, and work closely alongside Repco Store Managers to build successful business relationships with target customers. With a sales focus, they’re supported by an effective CRM system and best-in-class promotional activities.

Duties include:

• Solving customer problems through consultation, relationship building, and understanding customer needs
• Responsibility for sales and gross margin performance of your territory
• Manage relationships of around 150 customers
• Attend and participate in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe & make it home
• Safe driving behaviours
• Note, this role will require lifting, bending, climbing & safe driving / machine operation.

Who we’re looking for:

• Thrive in a KPI driven environment
• Sales and/or customer management experience (automotive industry preferred)
• Ability to liaise and build relationships with customers and company stakeholders
• Experience using CRM systems
• A valid Australian driver's licence
• A passion for all things automotive

We are open to receiving applications from people without industry experience.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.