Customer Development Manager Repco (Rowville)

Repco; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Tools of Trade including late model (1

Team member pricing across GPC AP

Sales & Product training

Ongoing training & career development

Diverse product ranges

Paid volunteer leave

Parental leave top-up allowance

Safe & inclusive team environment

Employee reward & recognition programs

Job summary

Repco in Melbourne seeks a Customer Development Manager to drive sales and build strong relationships with trade customers. You’ll work with Store Managers to deliver outstanding service, supported by CRM tools and promotional activity.

The role requires KPI-driven output, automotive enthusiasm, and experience in sales or account management. Applicants with industry experience are welcome to apply, and training will be provided.

Qualifications

• Sales or customer management experience; automotive industry is preferred.
• Ability to liaise and build relationships with customers and stakeholders.
• Experience using CRM systems.
• A valid Australian driver’s license.
• A passion for all things automotive.

Responsibilities

• Consult with customers to solve problems through consultation, relationship building and understanding needs.
• Manage sales and gross margin performance of your territory.
• Oversee relationships with around 150 customers.
• Attend and participate in sales meetings, trade shows and training sessions.
• Achieve sales budgets.
• Foster a safety-first culture and ensure everyone goes home safely.
• Promote safe driving behaviours.

Skills

Sales experience

Customer management

Relationship building

Communication

Driver's license

Tools

CRM systems

Job description

Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

Employee Benefits Include

• Tools of Trade including late model vehicle, mobile phone & laptop
• Attractive team member pricing across all GPC AP businesses
• Sales & Product training
• Ongoing training & career development
• Diverse product ranges
• Paid volunteer leave
• Parental leave top-up allowance
• A safe & inclusive team environment
• Employee reward & recognition programs, including a 'shout out' platform & private Facebook group

About The Role

Customer Development Managers (CDMs) report to a Channel Manager, and work closely alongside Repco Store Managers to build successful business relationships with target customers. With a sales focus, they’re supported by an effective CRM system and best-in-class promotional activities.

Duties Include

• Solving customer problems through consultation, relationship building, and understanding customer needs
• Responsibility for sales and gross margin performance of your territory
• Manage relationships of around 150 customers
• Attend and participate in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe & make it home
• Safe driving behaviours

Note, this role will require lifting, bending, climbing & safe driving / machine operation.

Who We’re Looking For

• Thrive in a KPI driven environment
• Sales and/or customer management experience (automotive industry preferred)
• Ability to liaise and build relationships with customers and company stakeholders
• Experience using CRM systems
• A valid Australian driver's licence
• A passion for all things automotive

We are open to receiving applications from people without industry experience.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.