Customer Development Manager NAPA (Mining)

Motion; Rockhampton Regional; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tools of Trade: vehicle, phone, laptop

Sales & product training

Team member discounts

Uniform provided

Job summary

NAPA in Australia is seeking a Customer Development Manager – Mining to build strong relationships with trade customers across Queensland in a hybrid role based in Kawana or Rockhampton. You’ll drive sales and margin, solve customer problems, and represent NAPA with the branch network.

The role emphasizes value selling, product knowledge, and safety culture; you’ll attend meetings, trainings, and trade shows, while meeting sales budgets.

Qualifications

• Proven track record in account management or business development.
• Experience in automotive aftermarket sales is preferred.
• Ability to travel and work in a KPI-driven environment.

Responsibilities

• Develop and manage relationships with target customers in territory.
• Achieve sales budgets and gross margin targets.
• Attend trade shows and training sessions.
• Collaborate with branch managers to drive growth.

Skills

Negotiation skills

Strong communication

CRM experience

Account management

Business development

Team collaboration

Driver's license

Tools

CRM software

Job description

## Customer Development Manager NAPA (Mining)Apply: Hybrid: Kawana, Rockhampton, Queensland: Full time: Posted Today: End Date: November 1, 2026 (29 days left to apply): R26\\_0000010077*Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.***Customer Development Manager – NAPA****NAPA** is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating! Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.**Why our team loves working at NAPA:*** Competitive salary + generous incentives for outstanding performance* Tools of Trade including late model vehicle, mobile phone & laptop* Sales & Product training* Relax & enjoy weekends with family & friends with a Monday to Friday work schedule* We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan* A company-funded, professional uniform* Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX* We’re fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences* We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this* Paid volunteer leave allowing you to give back to your chosen charity/community organisation**About the role:****Customer Development Managers (CDMs)** report to a Channel Manager, and work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory. With a sales focus, they work to proactively find solutions to customer problems and are responsible for the sales and gross margin performance of their territory.**Duties include:*** Solve customer problems through consultation, relationship building, and understanding customer needs* Responsibility for sales and gross margin performance of your territory* Attend and participate in sales meetings, trade shows and training sessions* Achieve sales budgets* Developing new business (business development and account management)* Foster and drive a **culture of safety** by putting **safety first**, ensuring that we all make it safe & make it home* **Safe driving behaviours**Note, this role will require lifting, bending, climbing & safe driving.**Who we’re looking for:*** An engaging, strong communicator, with sound negotiating skills* Solutions and service focussed* Track record in account management or business development* Thrive in a KPI driven environment* Sales and/or customer management experience (automotive industry preferred)* Ability to liaise and build relationships with customers and company stakeholders* Experience using CRM systems* A valid Australian driver's licence* A passion for all things automotiveFormer GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY!