Customer Care Support (3M+) - Macquarie Park

Charterhouse Recruitment (Australia); Sydney; On-site; AUD 50,000 - 61,000; Full time

Benefits offered by this job

Immediate start

Contract position

3-month contract

Job summary

Charterhouse Recruitment (Australia) is seeking a compassionate Customer Care / Receptionist to join a dedicated team in Macquarie Park. This 3-month contract offers a full-time schedule, Monday to Friday, 8:00 AM to 4:30 PM, with a starting salary of $40.00 per hour plus super.

You will be the first point of contact, delivering warmth, empathy, and professional reception and administrative support while maintaining accurate records and supporting day-to-day office operations.

Qualifications

• Previous experience in reception, customer service, or administration.
• Excellent communication and interpersonal skills.
• Empathetic and supportive customer focus.
• Professional, calm, and respectful approach.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Proficiency with Microsoft Office and general administrative systems.

Responsibilities

• Welcome and assist visitors with professionalism and care
• Manage incoming phone calls and email enquiries
• Provide reception and administrative support
• Deliver exceptional customer service with empathy and understanding
• Maintain accurate records and documentation
• Support day-to-day office operations
• Ensure a welcoming and professional front-of-house experience

Skills

Customer service

Reception

Communication

Organisation

Tools

Microsoft Office

Job description

Job Description

Are you looking for a role where empathy matters?

We are seeking a compassionate professional Customer Care / Receptionist to join a dedicated team in Macquarie Park.

3-Month Contract | Strong Potential for Extension

$40.00 per Hour plus Super

Full-Time | Monday to Friday | 8:00 AM to 4:30 PM

Immediate Start Available

This position is ideal for someone who understands the importance of making people feel welcomed, heard, and supported. As the first point of contact, you will bring warmth, empathy, and professionalism to every interaction while providing high-quality reception and administrative support in a respectful and sensitive environment.

Key Responsibilities

• Welcome and assist visitors with professionalism and care
• Manage incoming phone calls and email enquiries
• Provide reception and administrative support
• Deliver exceptional customer service with empathy and understanding
• Maintain accurate records and documentation
• Support day-to-day office operations
• Ensure a welcoming and professional front-of-house experience

About You

• Previous experience in reception, customer service, or administration
• Excellent communication and interpersonal skills
• A genuine ability to connect with people and provide support with empathy
• A professional, calm, and respectful approach
• Strong organisational skills and attention to detail
• Confidence managing multiple tasks and competing priorities
• Proficiency with Microsoft Office and general administrative systems

What's on Offer?

• Immediate start
• Full-time hours, Monday to Friday
• Competitive rate of $40 per hour plus super
• Supportive team environment
• Opportunity to contribute in a meaningful, people-focused role
• Strong potential for contract extension