Customer Banking Manager - Erina

CommBank; Gosford; On-site; AUD 90,000 - 110,000; Full time

Job summary

CommBank’s Erina Branch is seeking a Customer Banking Manager on a full-time basis. You will lead and coach a team across the branch to deliver exceptional customer service and strong sales results, while guiding staff toward individual and team targets.

You will foster career development, set a high standard of integrity, and place customers at the heart of every decision. This is a 38-hour per week, on-site opportunity in Erina.

Qualifications

• Proven leadership of a sales and service team.
• Ability to coach and mentor staff to achieve targets.

Responsibilities

• Lead and develop the branch team at Erina to meet targets.
• Drive exceptional customer service and sales outcomes.
• Foster career development and succession planning within the team.

Skills

Team leadership

Sales focus

Coaching and mentoring

Job description

Our Erina Branch is seeking a Customer Banking Manager to join the team on a full time basis!

• Erina Branch
• Full time opportunity
• 38 hours per week

Do work that matters

As the Customer Banking Manager in our Erina Branch, you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers.This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.

See yourself in our team

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals.

What will help you succeed?

We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role.

You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.

Aboriginal &/or Torres Strait Islander people encouraged to apply