Branch Banking Leader — Customer Experience & Growth

CommBank; Gosford; On-site; AUD 90,000 - 110,000; Full time

Job summary

CommBank’s Erina Branch is seeking a Customer Banking Manager on a full-time basis. You will lead and coach a team across the branch to deliver exceptional customer service and strong sales results, while guiding staff toward individual and team targets.

You will foster career development, set a high standard of integrity, and place customers at the heart of every decision. This is a 38-hour per week, on-site opportunity in Erina.

Qualifications

• Proven leadership of a sales and service team.
• Ability to coach and mentor staff to achieve targets.

Responsibilities

• Lead and develop the branch team at Erina to meet targets.
• Drive exceptional customer service and sales outcomes.
• Foster career development and succession planning within the team.

Skills

Team leadership

Sales focus

Coaching and mentoring

Job description

CommBank’s Erina Branch is seeking a Customer Banking Manager on a full-time basis. You will lead and coach a team across the branch to deliver exceptional customer service and strong sales results, while guiding staff toward individual and team targets.

You will foster career development, set a high standard of integrity, and place customers at the heart of every decision. This is a 38-hour per week, on-site opportunity in Erina.