Customer Banking Advisor | Growth, Training & Perks

Westpac; Australia; On-site; AUD 60,000 - 75,000; Full time

Job summary

Westpac is seeking a Personal Banking Advisor to help customers with their banking needs, offering tailored advice and solutions. You will open accounts, help manage finances, and guide customers through Westpac products and services, focusing on building lasting relationships and delivering a positive banking experience.

This role requires strong communication, time management, and a customer‑first mindset.

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong communication and time management skills.
• Experience in meeting KPI targets is a plus.

Responsibilities

• Assist customers with their banking needs and provide tailored advice.
• Open accounts and guide customers on Westpac products and services.
• Build strong relationships to ensure a positive banking experience.

Skills

Customer service

Communication

Sales

Job description

Westpac is seeking a Personal Banking Advisor to help customers with their banking needs, offering tailored advice and solutions. You will open accounts, help manage finances, and guide customers through Westpac products and services, focusing on building lasting relationships and delivering a positive banking experience.

This role requires strong communication, time management, and a customer‑first mindset.