CUSTOMER ASSISTANT - Craigieburn

dusk; City of Hume; Sur place; AUD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Monthly store bonus program

Employee Assistance Program (EAP)

Leadership development & progression

Résumé du poste

dusk is seeking a Customer Assistant to help create thoughtful and joyful in-store experiences. You’ll bring energy, warmth, and integrity to every shift, supporting teammates and keeping the store shining.

This hands-on, people-first role is about delivering exceptional service, sharing product knowledge, and helping customers find the right scent or moment while contributing to a positive team culture.

Qualifications

• Provide personalised service and genuine care to create memorable moments.
• Assist with store performance and teamwork.
• Merchandise space to be inspiring and brand-aligned.
• Be the go-to expert on fragrance range to help customers choose.
• Contribute to a positive, fun, focused workplace.

Responsabilités

• Create meaningful customer moments with personalised service and genuine care.
• Support store performance by working together and following through on what matters.
• Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned.
• Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment.
• Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused.

Connaissances

Customer service

Communication

Teamwork

Attendance reliability

Product knowledge

Description du poste

As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You’ll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine.

This is a hands‑on, people‑first role where no two days are the same - and we love that.

What You’ll Do

• Create meaningful customer moments with personalised service and genuine care
• Support store performance by working together and following through on what matters
• Merchandise with intention - keeping the space inspiring, beautiful, and brand‑aligned
• Be a go‑to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
• Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused

About You

• You care about people, and it shows; in your service, your attitude, and your follow‑through
• You bring warmth, curiosity, and a can‑do mindset to every shift
• You’re reliable, collaborative, and proud to be someone your team can count on
• You’re always learning and love growing alongside your team
• You know that great culture doesn’t just happen... you help create it

What You’ll Love

• Monthly store bonus program and performance‑based incentives
• Recognition that feels real -with shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities
• A team and culture where people matter, and every day brings something a little special

Ready to create moments that matter?

Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.