Customer Advisor Leave & Relief - Margaret River

NAB; Bunbury; Sur place; AUD 60 000 - 70 000; Plein temps

Avantages offerts par ce poste

Banking discounts

Travel & Fitness offers

Leave benefits

Résumé du poste

NAB Branch Customer Advisor - Banking in Bunbury operates across multiple local branches to deliver a seamless customer experience. You will identify suitable products and services, assist with accounts and lending, and promote digital banking options to keep banking simple and secure.

We value a customer‑centric mindset, attention to detail, and teamwork, with a commitment to inclusive service for NAB’s diverse customers.

Qualifications

• Passion for delivering quality, gold‑class experiences for NAB’s diverse customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and appreciation for inclusion and diversity of NAB customers.

Responsabilités

• Support Margaret River home branch and NAB's Busselton, Bunbury and Manjimup branches as first point of contact.
• Identify suitable products and services for customers, including account opening and lending options.
• Demonstrate Smarter Banking options to keep banking simple, easy and secure.

Connaissances

Customer focus

Attention to detail

Team player

Communication skills

Description du poste

Branch Customer Advisor - Banking

• Are empowered to make a positive difference for customers and communities
• Given the opportunity to learn, grow and achieve.
• Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Each day, you’ll go above and beyond to:

• With Margaret River as your home branch you will also support NAB's Busselton, Bunbury and Manjimup branches by being the first point of contact for our customers; putting them at the centre of everything you do. *Mileage paid*
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have:

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this role 5 days per week with the hours of 9:00am - 4:30pm, Monday to Thursday and 9:00am - 5:30pm Friday.

More focus on you

All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perks visit our website.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.