Cruise Consultant – Doncaster | Perks & Growth

Flight Centre Travel Group; Melbourne; In loco; AUD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cruise discounts

Career progression

Great Place to Work culture

Descrizione del lavoro

Flight Centre Travel Group's Cruiseabout brand in Doncaster, Victoria is seeking an experienced Travel Consultant who lives for cruising and customer service. If you love ocean, river, and exotic cruise itineraries, this is your chance to turn passion into a rewarding career with our Doncaster store.

You’ll guide customers from dreaming to bon voyage, quote and invoice bookings, maintain strong product knowledge, and meet monthly sales targets while delivering outstanding service across

Competenze

• Proven customer service experience with exposure to sales targets.
• Motivation and organisation with a drive to exceed expectations.
• Previous travel and cruise experience.
• GDS experience.

Mansioni

• Guide customers from dreaming to bon voyage by creating cruise holidays.
• Quote, book, and invoice cruise bookings with accuracy and flair.
• Maintain product knowledge to confidently recommend the perfect cruise.
• Achieve monthly sales targets and KPIs.
• Deliver outstanding service across walk-in, email, and phone inquiries.
• Maximise opportunities through upselling and cross-selling.

Conoscenze

Customer service

Sales targets

GDS experience

Cruise knowledge

Upselling

Descrizione del lavoro

Flight Centre Travel Group's Cruiseabout brand in Doncaster, Victoria is seeking an experienced Travel Consultant who lives for cruising and customer service. If you love ocean, river, and exotic cruise itineraries, this is your chance to turn passion into a rewarding career with our Doncaster store.

You’ll guide customers from dreaming to bon voyage, quote and invoice bookings, maintain strong product knowledge, and meet monthly sales targets while delivering outstanding service across