CRM Automation Lead: Personalised Journeys & Data

Junior Adventures Group; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working model

Dog-friendly office

Positive workplace culture

Job summary

A leading education company in Melbourne is hiring a Senior CRM Specialist to enhance customer lifecycle and marketing automation solutions. This full-time permanent position offers a competitive salary of AUD 100k, with a hybrid work model allowing three days in the office and two remote. Candidates should have a strong background in CRM management, marketing automation, and illustrative skills in campaign creation. Join a vibrant team dedicated to making a positive impact.

Qualifications

• 3+ years managing CRM platforms and marketing automation.
• Experience with CRM like Hubspot or Salesforce Marketing Cloud.
• Strong in email and SMS campaign creation.

Responsibilities

• Lead CRM marketing efforts and build a new CRM platform.
• Develop customer lifecycle activity using martech solutions.
• Track performance metrics and optimize customer experiences.

Skills

CRM management

Marketing automation

Email campaign creation

Analytical skills

Project management

Education

Bachelor's degree in Marketing or related field

Tools

Hubspot

Salesforce Marketing Cloud

Job description

A leading education company in Melbourne is hiring a Senior CRM Specialist to enhance customer lifecycle and marketing automation solutions. This full-time permanent position offers a competitive salary of AUD 100k, with a hybrid work model allowing three days in the office and two remote. Candidates should have a strong background in CRM management, marketing automation, and illustrative skills in campaign creation. Join a vibrant team dedicated to making a positive impact.