Crewing Officer

Jetstar Airways; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Travel discounts for employees

Professional growth opportunities

Supportive team environment

Job summary

A leading low-cost airline in Melbourne seeks a Crewing Officer to ensure compliance with operational and regulatory needs for tech and cabin crew. The role focuses on managing crew availability and rosters, while optimizing daily operations. Candidates should demonstrate experience in airline logistics, strong interpersonal skills, and proficiency in MS Office. This full-time position offers opportunities for professional growth, with a supportive work culture that values teamwork and innovation.

Qualifications

• Experience in airline, transport, or logistics operations is preferred.
• Ability to work under time and cost pressures.
• Working knowledge of the Sabre Rocade system is preferred.

Responsibilities

• Ensure flights have the required crew numbers.
• Monitor daily operations to maintain crew movements.
• Liaise with training team for flight crew training requirements.

Skills

Experience/knowledge of airline operations

Team work in an operational environment

Proficiency in MS Office

Customer focused interpersonal skills

Excellent time management skills

Tools

MS Office

Sabre Rocade system

Job description

About Jetstar We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we’re not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low‑cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787‑8s. Every day we enable more people to takeoff to more places, more often.

Job Description

• Up there, down here – our people are what make us Jetstar. We’re all in it together, helping more Aussies takeoff more, for less. So, what does that mean for our culture? Well, we want your job to be the next place you fly.
• Why can’t your career be on your bucket‑list? It should be. We love to love travel and we’re lucky we get to do it for a living. We work hard, we play hard, and we adventure hard too.
• At Jetstar, you’ve got the freedom to grow, steer and make the job yours. All with the support of a team who loves to watch their teammates soar. Together, we get to takeoff at work, and in real life.
• Fixed‑Term opportunities available in Collingwood, Melbourne.

Jetstar’s Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics, compliance and safety relating to daily movements of our aircraft, team members and passengers.

As the Crewing Officer you will maintain the integrity of Jetstar’s “Day of Operations” flying programme by ensuring Jetstar complies with regulatory, company and industrial requirements for all tech & cabin crew. Reporting to the Manager Crewing Operations & Planning, you will work as part of an energetic and experienced team to ensure all flights are crewed on a daily basis in compliance with the requirements of the Company Operations Manuals and applicable CASA legislation.

Your Key Responsibilities Will Include

• Ensure all flights have the sufficient crew complement in response to changes in crew availability and daily operational schedule variations.
• Ensure all rosters and allocated duties / changes comply with rostering limitations and all applicable CASA legislation.
• Monitor the day‑to‑day Operations and ensure all Crew Movements are maintained in accordance with CASA and Company requirements to optimise the Daily Operational Integrity.
• Liaise with the Training team to ensure all Flight crew training requirements are achieved.
• Ensure all crew are notified of any changes to their published roster in a timely manner.
• Manage accommodation and transportation for crew movements.
• Ensure all reports and support functions are actioned as per company and departmental policy.
• Ensure all Government and Airport Departments (i.e. Immigration, Customs and Handling Agents) nationally and internationally are kept up to date with all relevant documentation.
• Ensure all crew that are travelling as a passenger are booked and ticketed on their respective flights.
• Maintain a working relationship with Crew Planning Department and all Regional Base Managers.
• Maintain Crew Schedule Integrity.

To be considered for this role, ideally you’ll have

• Experience/knowledge of airline, transport or logistic operations (preferred but not mandatory).
• Experience working in a busy team‑based, operationally focused environment.
• Ability to work in an operational environment subjected to pressures of time and cost factors.
• Demonstrate a level of proficiency in MS Office and excel packages.
• Working knowledge of the Sabre Rocade system preferred but not essential.
• Have the ability to work on a 24‑hour rotating shift roster.
• Customer focused – able to manage people – interpersonal skills.
• Innovative with the ability to manage change within the Company’s growth.
• Ability to use own initiative and experience to achieve and maintain maximum efficiency and productivity.
• Excellent time management skills and verbal and written communication skills.

Your Life At Jetstar Is Unlike Any Other

Takeoff professionally Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you’ve got the opportunities to grow and elevate your career.

Live the travel dream You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating an inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together – We can’t wait to hear from you.

Applications close: Sunday 8th March 2026