Credit Risk Manager

Commonwealth Bank; Sydney; Remote; AUD 140,000 - 190,000; Full time

Job summary

Commonwealth Bank's Unloan team is seeking a Credit Risk Manager to drive governance of credit risk, responsible lending and policy development within a fast-moving digital home lending business. You will partner with product, lending and operations teams across Australia to shape policy, improve processes and support key initiatives while delivering safe and innovative lending solutions.

Reporting to the Senior Manager Risk & Controls, you will contribute to risk reporting, governance and

Qualifications

• Experience in home lending, credit risk, credit policy environments.
• Strong understanding of home loan products, credit policies and lending documentation requirements.
• Knowledge of responsible lending obligations and the broader regulatory environment.
• Experience developing, reviewing or implementing policies, procedures or operational documentation.
• Strong stakeholder management and the ability to influence a range of audiences.
• Analytical and problem-solving capabilities with data interpretation and opportunities for improvement.
• Excellent communication skills and the ability to translate complex requirements into practical business outcomes.
• Strong attention to detail and confidence with reporting and Excel-based analysis.

Responsibilities

• Reviewing, developing and enhancing credit policies, lender guides and SOPs.
• Identifying policy gaps and opportunities for improvement with practical solutions.
• Acting as a subject matter expert on credit policy, responsible lending and lending operations.
• Partnering with stakeholders across product, lending and operational teams to support initiatives and manage risk.
• Supporting the review and maintenance of lender-facing and customer-facing collateral.
• Contributing to risk reporting, portfolio insights and monthly performance reporting.
• Driving continuous improvement across processes, controls and governance frameworks.
• Supporting the delivery of safe customer and financial outcomes through strong credit risk management.

Skills

Credit risk

Policy development

Stakeholder management

Analytical

Tools

Excel

Job description

See yourself in our team

Unloan is CommBank's digital home lending business, combining the strength and scale of Australia's largest bank with a simple, technology-led lending experience.

12-Month Secondment Opportunity

See yourself in our team

Unloan is CommBank's digital home lending business, combining the strength and scale of Australia's largest bank with a simple, technology-led lending experience.

The Unloan Risk team plays a critical role in supporting safe and sustainable growth by ensuring strong credit and financial risk outcomes for our customers and our business. As a Credit Risk Manager, you'll join a small, high-performing team responsible for credit risk governance, responsible lending, policy development and operational risk management. You'll work closely with stakeholders across lending, product and operations to shape policy, improve processes and support key business initiatives.

This role can be based anywhere in Australia, with team members currently located across Melbourne, Sydney and Queensland.

Why join us

This is an outstanding opportunity to broaden your experience beyond traditional lending or credit assessment and gain exposure to policy development, governance, operational risk, reporting and strategic change.

Working within a small, highly collaborative team means you'll have genuine influence, visibility and the opportunity to contribute across a diverse range of initiatives. You'll be trusted to bring ideas, challenge existing thinking and help improve how Unloan delivers safe and innovative lending solutions.

Whether you're already in a Credit Risk role or looking to take the next step from a senior lending or credit position, you'll gain valuable exposure and development in a fast-moving digital business backed by CommBank.

Do work that matters

Help shape the future of digital home lending by influencing the credit policies, controls and frameworks that support one of CommBank's most innovative lending businesses.

Reporting to the Senior Manager Risk & Controls, you'll play a key role in ensuring Unloan continues to deliver strong customer and financial outcomes while maintaining an effective credit risk framework. You'll partner with stakeholders across the business to balance growth, customer experience and risk outcomes in a rapidly evolving digital environment.

Key responsibilities

• Reviewing, developing and enhancing credit policies, lender guides and standard operating procedures.
• Identifying policy gaps, opportunities for improvement and recommending practical solutions.
• Acting as a subject matter expert on credit policy, responsible lending and lending operations.
• Partnering with stakeholders across product, lending and operational teams to support initiatives and manage risk effectively.
• Supporting the review and maintenance of lender-facing and customer-facing collateral.
• Contributing to risk reporting, portfolio insights and monthly performance reporting.
• Driving continuous improvement across processes, controls and governance frameworks.
• Supporting the delivery of safe customer and financial outcomes through strong credit risk management.

We're Interested In Hearing From People Who Have

• Experience in home lending, credit risk, credit assessment or credit policy environments.
• A strong understanding of home loan products, credit policies, income assessment methodologies and lending documentation requirements.
• Knowledge of responsible lending obligations and the broader regulatory environment.
• Experience developing, reviewing or implementing policies, procedures or operational documentation.
• Strong stakeholder management skills and the ability to influence a range of audiences.
• Analytical and problem-solving capabilities, with experience interpreting data and identifying opportunities for improvement.
• Excellent communication skills and the ability to translate complex requirements into practical business outcomes.
• Strong attention to detail and confidence working with reporting and Excel-based analysis.

Candidates currently working as Credit Risk Managers, Senior Credit Analysts, Senior Credit Assessors or experienced lending specialists with policy exposure are encouraged to apply.

Working with us

At CommBank, we're committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

We support flexible ways of working and encourage applications from people with diverse backgrounds, experiences and perspectives. Together, we're building a workplace where everybody can thrive and contribute to creating better outcomes for our customers.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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