Credit Risk Manager

CommBank; City of Melbourne; Remote; AUD 120,000 - 180,000; Full time

Job summary

Unloan, CommBank's digital home lending business, is seeking a Credit Risk Manager to join a small, high-performing team providing governance and policy development across risk and lending operations.

The role can be based anywhere in Australia, with team members in Melbourne, Sydney and Queensland. You will influence credit policy, controls and frameworks to support safe, sustainable growth in a fast-moving digital environment.

Qualifications

• Experience in home lending, credit risk, or policy environments.
• Strong understanding of credit policies, income assessment, and lending documentation.
• Ability to develop, review or implement policies and operational docs.

Responsibilities

• Review, develop and enhance credit policies, lender guides and SOPs.
• Identify policy gaps and propose practical improvements.
• Act as SME on credit policy, responsible lending and operations.
• Collaborate with product, lending and operations to support initiatives.
• Support lender-facing and customer-facing collateral reviews.
• Contribute to risk reporting and portfolio insights.
• Drive continuous improvements across governance frameworks.

Skills

Credit risk

Policy development

Stakeholder management

Data analysis

Education

Bachelor's degree in a relevant field

Tools

Excel

Job description

Unloan is CommBank's digital home lending business, combining the strength and scale of Australia's largest bank with a simple, technology-led lending experience.

The Unloan Risk team plays a critical role in supporting safe and sustainable growth by ensuring strong credit and financial risk outcomes for our customers and our business. As a Credit Risk Manager, you'll join a small, high-performing team responsible for credit risk governance, responsible lending, policy development and operational risk management. You'll work closely with stakeholders across lending, product and operations to shape policy, improve processes and support key business initiatives.

This role can be based anywhere in Australia, with team members currently located across Melbourne, Sydney and Queensland.

This is an outstanding opportunity to broaden your experience beyond traditional lending or credit assessment and gain exposure to policy development, governance, operational risk, reporting and strategic change.

Working within a small, highly collaborative team means you'll have genuine influence, visibility and the opportunity to contribute across a diverse range of initiatives. You'll be trusted to bring ideas, challenge existing thinking and help improve how Unloan delivers safe and innovative lending solutions.

Whether you're already in a Credit Risk role or looking to take the next step from a senior lending or credit position, you'll gain valuable exposure and development in a fast-moving digital business backed by CommBank.

Do work that matters

Help shape the future of digital home lending by influencing the credit policies, controls and frameworks that support one of CommBank's most innovative lending businesses.

Reporting to the Senior Manager Risk & Controls, you'll play a key role in ensuring Unloan continues to deliver strong customer and financial outcomes while maintaining an effective credit risk framework. You'll partner with stakeholders across the business to balance growth, customer experience and risk outcomes in a rapidly evolving digital environment.

Key responsibilities include:

• Reviewing, developing and enhancing credit policies, lender guides and standard operating procedures.
• Identifying policy gaps, opportunities for improvement and recommending practical solutions.
• Acting as a subject matter expert on credit policy, responsible lending and lending operations.
• Partnering with stakeholders across product, lending and operational teams to support initiatives and manage risk effectively.
• Supporting the review and maintenance of lender-facing and customer-facing collateral.
• Contributing to risk reporting, portfolio insights and monthly performance reporting.
• Driving continuous improvement across processes, controls and governance frameworks.
• Supporting the delivery of safe customer and financial outcomes through strong credit risk management.

We're interested in hearing from people who have

• Experience in home lending, credit risk, credit assessment or credit policy environments.
• A strong understanding of home loan products, credit policies, income assessment methodologies and lending documentation requirements.
• Knowledge of responsible lending obligations and the broader regulatory environment.
• Experience developing, reviewing or implementing policies, procedures or operational documentation.
• Strong stakeholder management skills and the ability to influence a range of audiences.
• Analytical and problem-solving capabilities, with experience interpreting data and identifying opportunities for improvement.
• Excellent communication skills and the ability to translate complex requirements into practical business outcomes.
• Strong attention to detail and confidence working with reporting and Excel-based analysis.

Candidates currently working as Credit Risk Managers, Senior Credit Analysts, Senior Credit Assessors or experienced lending specialists with policy exposure are encouraged to apply.

Working with us

At CommBank, we're committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

We support flexible ways of working and encourage applications from people with diverse backgrounds, experiences and perspectives. Together, we're building a workplace where everybody can thrive and contribute to creating better outcomes for our customers.

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