Credit Control Team Leader

Ambition Recruitment; City of Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Work from home after probation

Onsite parking

Competitive salary

Learning & development

Job summary

Ambition Recruitment in Melbourne is seeking a Credit Team Leader to lead a small credit team, oversee accounts receivable, and ensure timely payments. You will mentor staff and drive process improvements while maintaining high service standards.

The successful candidate will have a background as a Senior Credit Controller or Credit Team Leader, with a proven ability to reduce debt and build strong stakeholder relationships in a collaborative, supportive environment.

Qualifications

• Proven experience in a team leader or senior position where you have lead or mentored others.
• Strong track record in reducing debt and improving collections.
• Excellent organisational skills with ability to plan and prioritise.
• Excellent verbal and written communications; detail oriented and problem solving.

Responsibilities

• Lead the credit function supporting a small team.
• Manage and monitor all accounts to ensure timely payment.
• Assess credit health of new and existing customers.
• Investigate and resolve invoice queries with strong customer service.
• Provide accurate and timely reporting.
• Recommend process improvements to enhance collection efficiency.

Skills

Team leadership

Debt reduction

Stakeholder relationships

Organization & prioritisation

Verbal & written communications

Attention to detail

Job description

The Credit Team Leader will report directly to the Shared Services Manager, taking a hands-on approach while also mentoring and leading the credit team.

This role would suit a Senior Credit Controller, Senior Accounts Receivable professional, or an existing Credit Team Leader looking to join a supportive and collaborative environment. The organisation prides itself on its strong company culture, approachable leadership, and being an genuinely enjoyable place to work.

The role:

• Lead the credit function supporting a small team
• Manage and monitor all accounts to ensure timely payment
• Access credit health of new and existing customers
• Investigate and resolve invoice queries with a high standard of customer service
• Accurate and timely reporting
• Recommend process improvements to enhance collection efficiency

The successful candidate:

• Proven experience in a team leader or senior position where you have lead or mentored others
• A strong track record in reducing debt
• The proven ability to build strong relationships across all levels
• Excellent organisation skills and an ability to plan and prioritise
• Excellent verbal and written communications
• Strong attention to detail and problem solving skills
• Have a high level of enthusiasm and a positive approach

The finer details:

• 3 days from home after probation period
• Parking available onsite
• Competitive salary on offer
• Ongoing learning and development opportunities