Credit Control Officer

SRG Global; Perth; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary package

Corporate discounts

Professional development

Collaborative environment

Career progression

Job summary

SRG Global is seeking a Credit Control Officer to join our finance team based at our Subiaco Head Office. You’ll manage customer accounts, chase outstanding payments, resolve queries and work with multiple teams across the business to keep accounts reconciled.

You’ll perform credit checks, invoicing, month-end tasks and ensure accurate financial records while maintaining a proactive, customer-focused approach and strong attention to detail.

Qualifications

• Experience in credit control or accounts receivable.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to manage priorities and meet deadlines.
• Proficiency with MS Office.

Responsibilities

• Contacting customers and debtors by phone and email regarding outstanding accounts.
• Conducting credit checks and setting up new customer accounts.
• Generating invoices and claims in the system.
• Monitoring the Accounts Receivable inbox and responding to customer enquiries.
• Reconciling customer accounts and processing receipts accurately and efficiently.
• Liaising with operational staff regarding accounts on hold.
• Assisting with month-end procedures, reporting and other ad-hoc requirements.
• Maintaining accurate and up-to-date financial records.

Skills

Customer service

Credit control

Accounts receivable

Communication

MS Office

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

SRG Global is seeking a Credit Control Officer to join our finance team based at our Subiaco Head Office.

It’s a varied role where you’ll look after customer accounts, follow up outstanding payments, resolve account queries and work closely with different teams across the business. You’ll also be involved in reconciliations, invoicing, credit checks and month-end activities.

We’re looking for someone who is organised, confident dealing with customers and isn’t afraid to pick up the phone when needed. If you enjoy working with people as much as you enjoy keeping your accounts in order, this could be a great fit.

Key Responsibilities

• Contacting customers and debtors by phone and email regarding outstanding accounts.
• Conducting credit checks and setting up new customer accounts.
• Generating invoices and claims in the system.
• Monitoring the Accounts Receivable inbox and responding to customer enquiries.
• Reconciling customer accounts and processing receipts accurately and efficiently.
• Liaising with operational staff regarding accounts on hold.
• Assisting with month-end procedures, reporting and other ad-hoc requirements.
• Maintaining accurate and up-to-date financial records.

The successful applicant will ideally have:

• Experience in credit control, collections or accounts receivable.
• Strong communication and interpersonal skills.
• Excellent attention to detail and a high level of accuracy.
• The ability to manage competing priorities and meet deadlines.
• Good problem-solving and analytical skills.Confidence using Microsoft Office, including Word, Excel and Outlook.
• A positive and proactive approach and the ability to work well within a team.
• Current membership with the Australian Institute of Credit Management is desirable.

About Us

SRG Global is a diversified industrial services company. We bring an engineering mindset to deliver critical services for major industry through our asset maintenance, mining services, engineering and construction businesses, solving complex problems across the entire asset lifecycle.

We Offer

• Competitive salary package commensurate with experience.
• Corporate discounts for travel, novated leases and other health providers.
• Professional development opportunities to enhance your skills and knowledge.
• A collaborative and inclusive work environment.
• Opportunities for career development and progression within SRG Global.

SRG Global fully supports and promotes organic growth within our organisation. This is an excellent opportunity to further develop your experience and build your career within a growing and diverse business.

SRG Global is dedicated to achieving a diverse workforce and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples.