Credit Assessor — Hybrid Lending Expert

People First Bank; Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements

Salary and lifestyle benefits

Training and study support

Wellbeing programs

Volunteer time

Job summary

People First Bank is seeking motivated Credit Assessors to join our Lending Assessment team in a hybrid role across Australia. You will assess and progress lending applications, applying strong credit judgement within your delegated lending authority to support customers while upholding risk and compliance standards.

You will deliver accurate, efficient processing, communicate clearly with stakeholders and contribute to a high-performing, customer-focused team culture.

Qualifications

• Knowledge of credit risk, responsible lending and compliance requirements.
• Experience in retail lending and credit decisioning.
• Experience with third party and broker channels.
• Ability to interpret and apply lending policies and decision frameworks.

Responsibilities

• Assess lending applications and make sound decisions within policy and DLA.
• Deliver excellent customer outcomes through accurate, efficient processing and proactive issue resolution.
• Maintain high standards of quality, accuracy and compliance with regulatory requirements.
• Manage workflow to meet service standards and turnaround times across lending activities.
• Collaborate with colleagues to share knowledge and contribute to a high-performing team.
• Identify opportunities for process improvements and support quality assurance for better risk and customer outcomes.

Skills

Credit risk knowledge

Retail lending experience

Delegated Lending Authority (DLA)

Analytical skills

Effective communication

Job description

People First Bank is seeking motivated Credit Assessors to join our Lending Assessment team in a hybrid role across Australia. You will assess and progress lending applications, applying strong credit judgement within your delegated lending authority to support customers while upholding risk and compliance standards.

You will deliver accurate, efficient processing, communicate clearly with stakeholders and contribute to a high-performing, customer-focused team culture.